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Privacy Policy

 

Effective Date: 8/06/2023

This Privacy Policy outlines how Shift into Life ("we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals ("you" or "your") who engage with our coaching services. We are committed to safeguarding your privacy and ensuring that any personal information you provide to us is handled in accordance with the applicable privacy laws in Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  1. Information We Collect

1.1 Personal Information We may collect various types of personal information from you, including but not limited to:

  • Name, address, and contact details (e.g., email address, phone number)

  • Age, gender, and date of birth

  • Employment or professional information

  • Payment information (e.g., credit card details)

  • Health or medical information (if relevant to coaching services)

1.2 Sensitive Information In certain circumstances, we may need to collect sensitive information from you, such as health or medical information. We will only collect sensitive information with your explicit consent and for the purpose for which it was provided.

  1. Collection and Use of Personal Information

2.1 Purpose of Collection We collect and use your personal information for the following purposes:

  • To provide coaching services and support your personal development

  • To communicate with you and respond to your inquiries

  • To process payments and maintain financial records

  • To comply with legal and regulatory obligations

  • To improve our services and personalize your coaching experience

  • To send you promotional and marketing materials (with your consent)

  • To protect our rights, property, or safety, and that of our clients and employees

2.2 Lawful Basis We will only collect, use, and disclose your personal information when we have a lawful basis to do so. The lawful bases include the necessity for the performance of a contract, compliance with legal obligations, and your consent.

  1. Disclosure of Personal Information

3.1 Third Parties We may disclose your personal information to third parties under the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in delivering our coaching services, including IT support, payment processors, and marketing platforms.

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid and enforceable legal request.

We will take reasonable steps to ensure that any third parties who receive your personal information are bound by confidentiality and privacy obligations.

  1. Data Security

4.1 Security Measures We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement appropriate technical and organizational measures to safeguard the information we collect and store.

4.2 Data Retention We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your personal information, we will securely destroy or de-identify it.

  1. Your Rights and Choices

5.1 Access and Correction You have the right to access and correct the personal information we hold about you. If you would like to exercise this right, please contact us using the contact details provided in Section 7 of this Privacy Policy.

5.2 Marketing Communications If you have provided your consent to receive marketing communications from us, you can opt-out at any time by following the instructions in the communication or contacting us directly.

6.  Links to Third-Party Websites

Our coaching services may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Contact Us

If you have any questions, please contact us at admin@shiftintolife.me

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